Your Privacy Matters
Welcome to شاورما المعلم (Shawerma Al Moallem).
We respect your privacy and are committed to protecting your personal
information. This Privacy Policy explains what information may be
collected through our mobile application, why it is used, and the choices
available to you.
Important: By using the Shawerma Al Moallem application,
you acknowledge this Privacy Policy. We only request information that is
reasonably necessary to provide and improve our services.
1Information We Collect
Depending on the features you use, we may collect:
- Name and contact details
- Phone number and email address
- Delivery address
- Order and order-history information
- Information you provide when contacting support
- Technical information such as device type and app version
2Location Information
If location functionality is available, the app may request access to
your location to help determine or provide delivery-related services.
Location permission can be controlled through your device settings.
We do not require continuous location access unless a feature explicitly
needs it.
3How We Use Information
Information may be used to:
- Process and manage food orders
- Arrange and track deliveries
- Contact you about your order
- Provide customer support
- Improve application performance and functionality
- Prevent fraud, abuse, and security issues
- Send important service notifications
4Sharing of Information
We do not sell or rent your personal information.
Information may be shared only when reasonably necessary to operate the
service, such as with delivery personnel, hosting providers, payment
processors, or other trusted service providers.
We may also disclose information when required by applicable law or
necessary to protect our users, business, or services.
5Payments
If online payment is supported, payment details may be processed by a
third-party payment provider. We do not intentionally store complete
credit-card numbers on our own servers unless explicitly stated.
Third-party payment providers may have separate privacy policies and
security practices.
6Device & Technical Data
We may receive limited technical information needed to operate and
troubleshoot the application, such as device model, operating system,
application version, IP address, and crash or diagnostic information.
7Data Security
We use reasonable technical and organizational measures designed to
protect information from unauthorized access, alteration, disclosure,
or destruction.
However, no method of Internet transmission or electronic storage can be
guaranteed to be completely secure.
8Data Retention
We retain information only for as long as reasonably necessary to
provide our services, maintain transaction records, resolve disputes,
comply with legal obligations, and enforce our agreements.
9Account Deletion
If the application provides user accounts, you may request deletion of
your account and associated personal information by contacting us.
Some information may be retained when required by law or when necessary
for legitimate business purposes.
10Children's Privacy
Shawerma Al Moallem does not knowingly collect personal information from
children where such collection is prohibited by applicable law.
If you believe a child has provided personal information, please contact
us so that we can review and take appropriate action.
11Your Rights
Depending on applicable law, you may have the right to request access,
correction, deletion, or restriction of processing of your personal
information.
You may also withdraw certain device permissions through your device
settings.
12Third-Party Services
The app may use third-party services for hosting, authentication,
analytics, maps, notifications, payments, or crash reporting.
These providers may process information according to their own privacy
policies.